Support Center

Need help with your audit? Browse our FAQs or contact the developer directly.

Get in Touch

General Inquiries

info@protoaudit.in

Developer Address

ProtoAudit

Malappuram
Kerala, India - 673637

Response Time

Usually responds within 24-48 hours.

Frequently Asked Questions

Is my clinical trial data uploaded to the cloud?

No. ProtoAudit is a macOS application that processes all data locally on your machine. Sensitive patient data never leaves your device, ensuring full privacy compliance.

What file formats does ProtoAudit accept?

The system currently accepts structured .xlsx (Excel) files containing Patients, Investigators, and SiteInfo worksheets. Please refer to the Documentation for the exact schema.

Which regulatory frameworks are supported?

The audit engine supports simultaneous validation against ICH-GCP (E6R2), FDA 21 CFR Part 11, and CDSCO Indian GCP rules.

How is the Compliance Score calculated?

The score (0-100%) is generated via a weighted algorithm. Critical violations (e.g., unsigned consent) impact the score heavily, while minor data transcription errors have a lower impact.